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Privacy Policy

Legal Documentation

Privacy Policy

Last Updated: January 2026

1. Introduction

Welcome to NIBIR MICRO SERVICE FOUNDATION ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or mobile application.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name and contact details (phone number, email address)
  • Residential address and location information
  • Government-issued identification documents (Aadhaar, PAN, Voter ID)
  • Financial information for service purposes
  • Photographs for identification verification
  • Employment and income details

2.2 Automatically Collected Information

When you use our services, we may automatically collect:

  • Device information (device type, operating system)
  • Usage data and interaction patterns
  • Location data (with your consent)
  • Log data and analytics information

3. How We Use Your Information

We use the collected information for:

  • Providing and managing our financial services
  • Verifying your identity and eligibility
  • Processing transactions and maintaining records
  • Communicating with you about services, updates, and support
  • Improving our services and user experience
  • Complying with legal and regulatory requirements
  • Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties who assist in our operations
  • Legal Authorities: When required by law or to protect our rights
  • Business Partners: With your consent for related services

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records are retained as per regulatory requirements.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for optional data processing
  • Lodge complaints with relevant authorities

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

NIBIR MICRO SERVICE FOUNDATION

Baruna, Tamchari Mathbari, Kaliyaganj, North Dinajpur, West Bengal - 733129

© 2026 NIBIR MICRO SERVICE FOUNDATION. All rights reserved.